our POlicies

​(409) 787-3212











Harborlight Marina and Resort

3150 Palo Gaucho Xing, Hemphill, TX  75948

409-787-3212

info@harborlightmarina.com











On the Water

 Come Stay With Us​​

Check-In & Check Out

Check in after 3:00 pm.  Special arrangements are available for late check ins.  Please let us know if you will be arriving after 7:00pm.

Check Out is 11:00 am.  Late check outs may be arranged on the day of departure and are subject to availability for an additional fee.


Smoking

All units are No Smoking.  Ashtrays are provided outside.  A $150 service fee will be charged to the credit card on file if smoking is detected in the rental unit.


Pets

All Motel and Suites are No Pets.  

Some Cabins are Pet Friendly with a non-refundable Pet Fee.  We allow up to 2 pets (under 25 lbs).  For a 2-3 night stay, the Pet Fee is $40 for the first pet, $70 for two pets.  For longer stays, the Pet Fee is $75 for the first pet and $140 for two pets. 


Minimum Stay

There is no minimum stay on all Motel and Suites and some Cabins.

Some cabins require a 2 night minimum stay or a 3 night minimum stay on Holidays.  We may be able to accommodate a one night stay if availability allows.


Weekly Rates

Weekly Rates are available by calling (409) 787-3212.


Taxes

All rooms are subject to a 12% Hotel Tax


Standard Reservation Deposit & Cancellation

The first nights room rate plus tax will be charged at the time of booking and the balance will be charged on the arrival date.

A full refund (less $25 cancellation fee) will be issued if cancelled at least 7 days prior to arrival date.


Holiday Reservation Deposit & Cancellation

The entire stays room rate will be charged at booking for Easter, Memorial Weekend, Fourth of July, Labor Day, Thanksgiving and Christmas.  A full refund (less $25 cancellation fee) will be issued if cancelled at least 14 days prior to arrival.


Early Departures

Guests who check out prior to their scheduled departure date will be charged a fee equal to one nights room rate plus tax.  The departure date must be changed no later than check in to avoid the early departure charge.  If booked over a minimum stay requirement or Holiday, the entire stays room rate will be charged.


Refunds

There are no refunds for weather related issue


No Show

The unit will be held until 6:00 am the morning following the arrival date and the entire stays room rate will be charged.


Lost and Found

Belongings left behind will be kept for 14 days.  We are happy to send belonging back with a prepaid shipping label.


Fireworks

Fireworks are not permitted


Quiet Hours

10 pm to 6 am